Contact information
Write to us any time. On weekdays we usually answer the same day, and always within one business day.
Put your order number in the subject line if you have one. It is in the confirmation email we sent you.
Who you are buying from
Natural Commerce Group LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
We ship from the United States.
What to write about
- Where is my order? Send the order number and we will look it up.
- A return or a refund under the 60 day guarantee.
- Something arrived damaged or wrong. A photo helps.
- Which leather can I use it on, and how much.
- Anything about your data.
Response times
Monday through Friday we answer the same day in most cases. Over a weekend or a federal holiday it can take until the next business day. We do not run a phone line: email gets you a written answer you can keep, and it is faster than sitting on hold.
